Welcome to GamePlan Consultants
Survival and growth in the gaming business depends entirely on the operator’s ability to acquire, retain, and grow the right customers. This capacity evolves from initiatives at both the organizational level and at the individual employee level. GamePlan Consultants have the skills and the resources to create meaningful contributions at both these levels through rigorous research, high value-added consulting, and results-oriented training.
At the organizational level, we offer consulting in the areas of corporate culture, customer-journey mapping, strategy formulation, branding, customer experience (CX) planning and enhancement, Voice of Customer (VoC) initiatives, customer relationship management (CRM), and servicescape design.
Our activities at the individual level involve employee engagement initiatives, creating employee value proposition (EVP), employee training at all levels, and employee sentiment analysis.
Our consulting professionals possess a rare combination of strong academic credentials and solid practical experience. We also have a detailed understanding of accounting internal controls for gaming entities to ensure the safeguarding of assets.
GamePlan Consultants is a full-service consulting organization that combines academic rigor with real-world experiences to provide insightful solutions to our clients. Through specialist advice and training, we enable our clients optimize their return on marketing- and HR-related investments.