GamePlan Consultants is a full service marketing consulting company facilitating value maximization in marketing and customer service. Founded by Dr. Sudhir Kale, a renowned gaming industry expert, GamePlan Consultants provides ready access to marketing expertise gained over fifty man-years of consulting and research. Through specialist advice and training, we enable our clients optimize their return on marketing-related investments.

GamePlan can assist you in designing a variety of marketing strategies and programs. We offer advice on designing a comprehensive marketing plan, optimal segmentation of your customers, how to position your property to maximum effect, how to reduce employee turnover, how to make the entire property customer-centric, and how to choose the right metrics for assessing marketing effectiveness. We have considerable expertise in the area of Customer Relationship Management (CRM), and will be happy to suggest ways in which customer service and profitability can be selectively enhanced. We will assist in readying your organization for CRM implementation and in choosing the CRM systems and solutions that are right for you.

Our vast experience in survey research and in conducting focus groups ensures that you get right and relevant feedback from your employees and customers. We will show you how you can apply advanced multivariate techniques and analytics to optimize the returns from your marketing campaigns. We invite you to find out more about our various services. Please also take a moment to learn about our key consultants and browse their bios.

To discuss how GamePlan Consultants can work with your organization to maximize growth and enhance customer profitability, please email Dr. Sudhir Kale at: skale@gameplanconsultants.com.

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