GamePlan Consultants is a full service marketing consulting company assisting gaming organizations in optimally servicing their targeted customers. Founded by Dr. Sudhir Kale, a renowned gaming industry expert, GamePlan Consultants provides ready access to marketing expertise gained over fifty man-years of consulting and research. Through specialist advice and training, we enable our clients to achieve maximum returns on their marketing investments.

GamePlan can assist you in designing a variety of marketing strategies and programs. We offer advice on designing a comprehensive marketing plan, optimal segmentation of your customers, how to position your property to maximum effect, how to reduce employee turnover, how to make the entire property customer-centric, and how to choose the right metrics for assessing marketing effectiveness. We have considerable expertise in the area of Customer Relationship Management (CRM), and will be happy to suggest ways in which customer service and profitability can be selectively enhanced. We will assist in readying your organization for CRM implementation and in choosing the CRM systems and solutions that are right for you.

Our vast experience in survey research and in conducting focus groups ensures that you get right and relevant feedback from your employees and customers. We will show you how you can apply advanced multivariate techniques and analytics to optimize the returns from your marketing campaigns. To find out about the many services offered by GamePlan Consultants, please click here; to learn more about our key consultants, browse their bios.

To discuss how GamePlan Consultants can work with your organization to maximize growth and enhance customer profitability, please email Dr. Sudhir Kale at: skale@gameplanconsultants.net